jijiph Casino Privacy Policy

This Privacy Policy ("Policy") is issued by jijiph ("jijiph", "we", "us", "our") and applies to all personal data collected from individuals who access and use the jijiph online gaming platform at jijiph.org and any associated sub-domains or services (collectively, the "Platform").

jijiph understands that Filipino players trust the platform with sensitive personal and financial information. That trust is something we take seriously. This Policy explains in plain terms — and in legally precise terms — exactly how jijiph collects, uses, stores, shares, and protects the personal data of every player on the Platform, and what rights you have over that data.

This Policy should be read alongside the jijiph Terms & Conditions. By registering an account on the jijiph Platform, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations, jijiph is the personal information controller in respect of the personal data of players on the jijiph Platform.

As personal information controller, jijiph determines the purposes and means of processing personal data collected through the Platform. jijiph has designated a Data Protection Officer ("DPO") responsible for overseeing the implementation of this Policy and compliance with applicable data protection law. Contact details for the DPO are set out in Section 16.

jijiph collects the following categories of personal data in connection with a player's use of the Platform. The specific data collected in any given situation depends on how you interact with the Platform.

jijiph collects personal data through the following means:

• Directly from you: Information you provide when creating an account, completing KYC verification, making deposits or withdrawals, contacting customer support, participating in promotions, or responding to surveys.
• Automatically during Platform use: Technical and gaming data is collected automatically through server logs, cookies, and similar tracking technologies as you navigate and interact with the Platform.
• From payment service providers: When you use GCash, Maya, BPI, BDO, UnionBank, or other payment providers, jijiph receives transaction confirmation data including the payment reference, amount, and account identifier (but not your full payment credentials, which remain with the provider).
• From identity verification services: jijiph uses third-party identity and document verification services to assist with KYC and AML compliance. These services process the identity documents you submit and return a verification status to jijiph.
• From fraud prevention and analytics providers: jijiph uses industry-standard fraud detection and platform analytics services that may process Technical Data to identify suspicious activity and improve Platform performance.

Under the Philippine Data Privacy Act, jijiph processes personal data on the following lawful bases:

• Contractual necessity: Processing is necessary to perform the contract with you as a registered player — including managing your account, processing deposits and withdrawals, and delivering gaming services.
• Legal obligation: Processing is necessary to comply with applicable Philippine laws, including AML requirements, PAGCOR regulatory obligations, the Data Privacy Act itself, and other applicable regulations.
• Legitimate interests: jijiph processes certain data based on its legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud detection, responsible gaming monitoring, and platform security — provided such interests are not overridden by your data protection rights.
• Consent: Where required by law or where jijiph relies on consent as the basis for processing (for example, for direct marketing communications), jijiph will request your express, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

jijiph processes your personal data for the following specific purposes:

To create and maintain your jijiph account; to verify your identity and age; to process deposits and withdrawals; to manage your account wallet; to provide access to games and promotions; and to deliver customer support services.

To comply with PAGCOR regulatory requirements; to satisfy Know Your Customer (KYC) obligations; to conduct Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) screening; to report suspicious transactions to competent Philippine authorities as required by law; and to maintain records as required by regulation.

To detect, prevent, and investigate fraudulent activity, account abuse, bonus abuse, collusion, money laundering, and other prohibited conduct; to monitor for unauthorized account access; and to maintain the integrity and security of the jijiph Platform.

To monitor gaming activity for indicators of problem gambling; to enforce player-set responsible gaming limits and self-exclusion instructions; to identify players who may be at risk and to proactively offer support; and to comply with PAGCOR responsible gaming requirements.

To analyse player behaviour patterns (in aggregated or pseudonymised form) to improve the jijiph Platform, game selection, user interface, payment options, and customer experience. jijiph does not use individual gaming data for profiling without appropriate safeguards.

To send you information about jijiph promotions, bonuses, and new game launches where you have consented to receive such communications, or where jijiph has a legitimate interest in informing existing players of relevant offers. See Section 14 for full details and opt-out instructions.

jijiph does not sell, rent, or trade your personal data to third parties for their own commercial use. jijiph shares personal data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Service Providers: GCash, Maya, BPI, BDO, UnionBank, and other payment processors receive the minimum data necessary to process deposits and withdrawals — typically a transaction reference and amount.
• Identity Verification Services: Third-party KYC and document verification providers process identity documents on behalf of jijiph for the purpose of age and identity verification.
• Game Providers: jijiph's game providers (e.g., Pragmatic Play, PG Soft, Jili) receive pseudonymised player identifiers to track game sessions, enforce game limits, and manage jackpot pools. They do not receive your full identity or financial data.
• Regulatory Authorities: PAGCOR and other competent Philippine authorities may receive player data where required by law, regulation, or official direction — including AML/CFT reports and regulatory audits.
• Fraud Prevention Services: Industry-standard fraud and risk management services process Technical Data to identify and prevent fraudulent activity on the Platform.
• Legal and Professional Advisers: jijiph's lawyers, accountants, auditors, and insurers may receive personal data where necessary in connection with their professional services, under strict confidentiality obligations.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of jijiph's business, personal data held by jijiph may be transferred to the relevant counterparty, subject to appropriate confidentiality protections.

All third parties who receive personal data from jijiph are required to handle it in accordance with applicable data protection law and to implement appropriate security measures.

Some of jijiph's service providers and game providers are located outside of the Philippines. Where personal data is transferred to a country that the National Privacy Commission has not designated as providing an adequate level of protection, jijiph implements appropriate safeguards in accordance with the Data Privacy Act, including:

• Standard contractual clauses approved by the National Privacy Commission or equivalent competent authority
• Binding corporate rules where applicable to intra-group transfers
• Data processing agreements imposing equivalent data protection obligations on the recipient

You may request further information about the safeguards jijiph has put in place for international data transfers by contacting the DPO using the details in Section 16.

jijiph retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable Philippine law or regulatory obligation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by AML regulations.
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, or such longer period as required by applicable law.
• KYC verification documents: Retained for a minimum of five (5) years following account closure or the completion of KYC verification, whichever is later.
• Gaming session records: Retained for the duration of your account and for a minimum of two (2) years following account closure.
• Support communications: Retained for two (2) years from the date of the communication, unless the matter involves an ongoing dispute or legal proceeding.
• Marketing consent records: Retained for the period during which the consent is active, plus one (1) year following withdrawal of consent.

Where personal data is no longer required for any legitimate purpose and no legal retention obligation applies, jijiph securely and permanently deletes or anonymises the data.

jijiph implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• Encryption in transit: All data transmitted between your device and the jijiph Platform is encrypted using TLS 1.2 or higher (256-bit SSL).
• Encryption at rest: Personal data stored in jijiph's systems is encrypted at rest using AES-256.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. Staff access is governed by role-based access control policies and is logged and audited.
• Two-factor authentication: jijiph's internal systems use multi-factor authentication for all staff access to systems containing personal data.
• Penetration testing: jijiph's Platform and infrastructure undergo regular independent security assessments, including penetration testing.
• Incident response: jijiph maintains a documented personal data breach response procedure. In the event of a data breach affecting your personal data, jijiph will notify you and the National Privacy Commission in accordance with applicable law.

jijiph uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device by your browser.

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies that keep you logged in to your jijiph account. These cannot be disabled without preventing use of the Platform.
• Analytics Cookies: Used to understand how players use the Platform — which pages are visited, where errors occur, and how performance can be improved. Data collected is aggregated and pseudonymised.
• Functional Cookies: Remember your preferences, such as language settings and responsible gaming configurations, to provide a more personalised experience.
• Marketing Cookies: Used only with your consent to track your interaction with jijiph promotional content. These allow jijiph to serve relevant offers to you based on your Platform activity.

You can manage non-essential cookies through your browser settings. Most modern browsers allow you to refuse cookies or delete cookies already stored on your device. Note that disabling certain cookies may affect the functionality of the jijiph Platform. Strictly necessary cookies cannot be disabled without impairing core Platform functions such as login authentication.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jijiph. These are genuine legal rights, and jijiph is committed to facilitating their exercise promptly and without unnecessary barriers.

• Right to be Informed
  You have the right to be informed about how jijiph collects and uses your personal data. This Policy fulfils that obligation. You may request a plain-language summary at any time via support.
• Right of Access
  You have the right to request a copy of the personal data jijiph holds about you. jijiph will provide this within thirty (30) days of receiving a verified request.
• Right to Rectification
  You have the right to have inaccurate or incomplete personal data corrected. You can update most account information directly in your account settings. For KYC-verified data, contact support.
• Right to Erasure
  You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to jijiph's legal retention obligations under AML and gaming regulations.
• Right to Object
  You have the right to object to processing of your personal data where jijiph relies on legitimate interests as the legal basis. jijiph will cease processing unless compelling legitimate grounds override your interests.
• Right to Data Portability
  You have the right to receive the personal data you provided to jijiph in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Withdraw Consent
  Where jijiph processes your data on the basis of consent (e.g., marketing emails), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
• Right to Lodge a Complaint
  If you believe jijiph has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, contact jijiph's Data Protection Officer using the details in Section 16. jijiph may request proof of identity before processing any data subject request to ensure the security of your account.

The jijiph Platform is strictly for individuals aged 21 years and above. jijiph does not knowingly collect personal data from individuals below the age of 21. The minimum gambling age in the Philippines is 21 years, as required by PAGCOR regulations.

Where jijiph discovers or has reasonable grounds to believe that a player is under 21 years of age, the account will be immediately suspended, gameplay will be voided, and any deposited funds will be refunded to the payment method used for deposit. Any personal data collected from an underage individual will be deleted promptly following identification, subject to any data retention obligations necessary to document the enforcement action taken.

With your consent, or where jijiph has a legitimate interest in keeping existing players informed of relevant offers, jijiph may send you marketing communications about jijiph promotions, bonuses, new games, and platform features via email, SMS, or in-platform notifications.

You can opt out of jijiph marketing communications at any time by:

• Updating your communication preferences in your jijiph account settings
• Clicking the "unsubscribe" link in any marketing email sent by jijiph
• Contacting jijiph customer support via live chat and requesting to be removed from marketing lists

Opting out of marketing communications does not affect transactional communications that jijiph is required to send you as part of the service — such as account verification emails, withdrawal confirmations, and security alerts.

jijiph will not send promotional marketing to players who have activated a self-exclusion or cool-off period on their jijiph account. Marketing communications to active players include responsible gaming messages and 21+ reminders in accordance with PAGCOR guidelines.

jijiph may update this Privacy Policy from time to time to reflect changes in the Platform's data practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via email and/or through a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates the most recent revision. jijiph recommends reviewing this Policy periodically. Your continued use of the jijiph Platform after notification of material changes constitutes your acceptance of the updated Policy. Where changes require fresh consent under applicable law, jijiph will seek that consent explicitly before processing your data on the new basis.

If you have any questions, concerns, or requests regarding this Privacy Policy or jijiph's data practices, or if you wish to exercise any of your rights under the Data Privacy Act, please contact jijiph's Data Protection Officer using the details below.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe jijiph has violated your data privacy rights. This right exists independently of jijiph's internal complaints process.

This Privacy Policy was last reviewed and updated on 1 January 2026. jijiph reserves all rights not expressly granted herein.